We reserve the right to amend our terms and conditions at any time. Please be aware that our menu is cooked to order and during peak times there may be an additional wait on orders through our click and collect system. The system may be temporary suspended at any time.
We do not store credit card details nor do we share customer details with any 3rd parties. We at SOVUK LIMITED T/A Pizzabaker understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.
If a payment is taken and the Store is unable to fulfil the order You must contact the Store by phone or contact form on this website as soon as possible explaining the situation, this is generally the quickest and easiest solution . If however you find no resolution by phone then email us quoting the day the order was placed, the amount taken, the order reference number, a contact name and contact telephone number. We’ll then investigate the situation and if in agreement will refund the order amount back to the card used to make payment within 14 days of receiving the complaint.Due to the nature of the business returns will only be accepted if a customer can prove products were unfit for consumption, if this is the case the product must be returned with a minimum of 60% of the product intact and within container supplied. A refund will then be given in cash after inspection of the returned product at the discretion of the business.
